Policies

Award-winning service

Verde Catering is dedicated to making your event truly special while providing the best value possible. Wait staff is assigned at the discretion of Verde Catering for all catered events.

Standard Waitstaff

Up to 90 minutes of Verde Catering waitstaff service is included with your meal at no additional cost.

Extended Service Time

If your event lasts longer than 90 minutes or if it unexpectedly extends beyond the scheduled timeframe, a service fee of $15 per server, per half hour is required.

Tray Service

To elevate the guest experience, Verde Catering team members are available to tray pass food or beverage. $30 per team member.

Culinarian Service

Action stations require a culinary service fee of $75.

Dessert Attendant

Verde Catering team members are available to slice and serve dessert for your event. $75 per team member.

Delivery & Pickup Service

Verde Catering offers service to UNT’s main campus in Denton, Apogee Stadium, UNT Discovery Park and UNT CoLab on the Denton Square. For catered events at UNT Dallas or UNT at Frisco, please contact our service team for recommended caterers that serve those locations.

Event location/Service Fee

University Union/Waived
Non-Union main campus buffet or plated meal/Waived
Non-Union main campus/$35 per delivery
Discovery Park or UNT CoLab/$35 per delivery

Should you have an event held outside the University Union that requires a second trip to retrieve non-disposable catering items, an additional service fee of $35 will be applied to your final bill.

Verde Catering is located in the University Union, so events held in the University Union will receive a 5% discount. Events at Discovery Park or UNT CoLab require a $200 minimum order.

Menu selection & food safety

Verde chefs always use the finest products available. Food is a market commodity and is subject to supply chain interruptions, so our chefs may substitute some ingredients to maintain consistent pricing and quality standards.

For served meals, the price for all three menu selections will be same as the highest-tier entrée selected. All side items, salads and desserts will be the same regardless of main entrées selected.

Multiple dessert selections will be billed at the highest-tier dessert served.

With the exception of Kitchen West Certified Allergen-free Desserts, all menu items are made in a kitchen or bakery where eggs, fish, milk, peanuts, sesame, shellfish, soy, tree nuts & wheat may be present.

Verde Catering is happy to accommodate most dietary and menu requests received within a reasonable timeframe.

All food must be consumed on site per UNT Risk Management and Texas Department of State Health standards. Verde cannot offer takeout or to-go boxes.

Outdoor events must have a tent or awning to cover all food and beverages per UNT Risk Management guidelines. A power source or generator is also required at the location.

Payment & Pricing

Verde Catering accepts credit/debit card, personal checks, business checks and university accounts.

Please make checks payable to UNT and mail to:

UNT Dining Services
1155 Union Circle #305068
Denton, TX 76203-5017

Payment is due 3 days prior to the event date. If not received, event will be cancelled. Final billing is based on the guarantee, or the actual number of guests served, whichever is greater. Pricing is for university-affiliated events. Non-university events require a 15% service charge. Verde Catering will match any quoted price from a local, full-service, licensed caterer of comparable service quality.

Cancellations

Orders cancelled on the scheduled event date are non-refundable.

If cancelled within 3 days of event, 50% of the order will be refunded.

If cancelled more than 3 days before event, 100% of the order will be refunded.

Before placing your order

Please gather the following information:

  • Name of event
  • Event date
  • Event timeline
  • Estimated guest count
  • Payment method or university account numbers
  • Tax-exempt number, if applicable. If not provided at the time of booking, events will incur sales tax.
  • Room reservation

Three ways to order

940-565-3804 Book event space & catering together through UNT Conference and Event Services.

verdeonline.catertrax.com Place and manage your Verde Catering order online.

940-369-6057 Consult directly with the Verde Catering service team.

Countdown to event day

10 business days prior to event:

Book early to ensure availability. Please reserve your event space before requesting catering services.

Menu selections must be finalized. If selections are incomplete, the menu will be finalized at the discretion of the chef.

For events held outside of the University Union and Gateway Center, make a plan for delivery, arrangement and pickup of tables/chairs.

Outdoor events must have a tent or awning to cover all food and beverages per UNT Risk Management guidelines. A power source or generator is also required at the location.

7 days prior:

Guest count due. Must be within 10% of the expected final count.

3 days prior:

Final guest count is due. We may be able to accommodate increases, but we are unable to scale back orders after this date.

Final payment is due. If payment is not received, your event will be canceled.

“Pop-up” events

We can often accommodate last-minute requests, however, please note that menu and service style may be limited.

Day of event

Six hours before event:

Ensure event space is unlocked and available for Verde Catering to set up. Event space access may be required for 6+ hours prior to the event, depending on the complexity of setup.

For events held outside of the University Union and Gateway Center, ensure all tables and chairs have been delivered and arranged in the event space.

One hour before event:

For simple deliveries, Verde Catering requires access to the event space at least 60 minutes prior to the event start time.

30 minutes before event:

All catered events will be guest-ready 30 minutes prior to event start time.

The Verde Promise

UNT’s Verde Catering is dedicated to providing an outstanding experience for you and your guests. Our event experts are happy to assist you with planning your event and placing your order, whether you have a quick question or need an on-site consultation. We take care of the details so that you can focus on the most important part of your event – your guests. Verde Catering is honored to serve as your partner by providing exceptional, affordable service.

Contact us today to get started:

First, reserve your room
Event Planning & Scheduling Services
940-565-3804
union.unt.edu/scheduling

Then, place your catering order
Verde Catering
940-369-6057
verdeonline.catertrax.com


Verde Catering University of North Texas
1155 Union Circle #305068
Denton, TX 76203-5017
940-369-6057